因为是国外的,第一次付费的时候没注意是订阅的,结果第二个月自动扣费了,邮件第一时间跟对方沟通了,但对方不乐意退款,有什么好的方式能追回款项吗,银行那边也打电话过去了,让我报警,我特么。。
Hello! We are glad to receive your email and apologize for any confusion you may have had regarding the subscription service. Regarding your refund request, we would like to inform you that our monthly subscription service activates benefits on a cycle basis. The fees deducted for the current cycle are not refundable, but you can still use all services normally until the end of the cycle. To cancel auto-renewal, you need to do it manually. Simply go to "Settings", then find "Subscription Management", where you can cancel the subscription. If you are using a mobile device, you cannot find the option to cancel the subscription directly in our application. To stop your regular subscription, just go to the account settings in Google Play or Apple App Store to easily complete the cancellation. If you need any further assistance, please feel free to contact us. If you have any further questions about usage, please feel free to contact us at any time. Wish you a pleasant experience!
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