收集了一下市面上的 Live chat 在线聊天服务

V2EX = way to explore

V2EX 是一个关于分享和探索的地方

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This topic created in 2608 days ago, the information mentioned may be changed or developed.

最近的一个项目有类似的需求，需要可以让客户通过这种在线聊天的形式提供反馈，所以收集了一些：

Re:amaze https://www.reamaze.com/products/chat
Deskpro https://www.deskpro.com/
HubSpot https://www.hubspot.com/
Kayako https://www.kayako.com/
Chatra https://chatra.io/
Smartsupp https://www.smartsupp.com/
Tidio https://www.tidiochat.com/en/
tawk.to https://www.tawk.to/
JivoChat https://www.jivochat.com/
Help Scout https://www.helpscout.com/
Smooch https://smooch.io/
Cliengo https://www.cliengo.com/
ManyChat https://manychat.com/
Front https://frontapp.com/
Ada https://www.ada.support/
GoSquared https://www.gosquared.com/
Crisp https://crisp.chat/en/
DaoVoice http://www.daovoice.io/ （竟然没 HTTPS ）
Smallchat https://small.chat/
chat.io https://www.chat.io/
caRRRot.io https://www.carrrot.io/
Udesk https://www.udesk.cn/
Elevio https://elev.io/
Freshchat (Freshworks) https://www.freshworks.com/live-chat-software/
Drift https://www.drift.com/
Intercom https://www.intercom.com/
LiveChat https://www.livechatinc.com/
美洽 https://meiqia.com/
Olark https://www.olark.com/

如果有遗漏欢迎补充

Supplement 1 · Mar 13, 2019

Enchant https://www.enchant.com/
Re:plain https://replain.cc/
Zendesk Chat (Zopim) https://www.zopim.com/
Chatlio https://chatlio.com/
Landbot.io https://landbot.io/

Supplement 2 · Aug 15, 2019

KARAKURI https://karakuri.ai/ - 来自日本的服务

Supplement 3 · Jun 22, 2020

Ada Support https://www.ada.support/

Supplement 4 · Aug 12, 2020

Channel.io https://channel.io/en

美洽

GoSquared

smartsupp

kayako

11 replies • 2023-11-13 11:59:02 +08:00

jamiefang

Mar 9, 2019 via iPad

被点名了 😹

Showfom

PRO

Mar 9, 2019 via iPhone

推荐两个 self-hosted 的

rocket.chat
livezilla

sparanoid

Mar 9, 2019

@jamiefang #1 你是说 DaoVoice 吗？如今的网站没有 HTTPS 在各个浏览器下看起来都很难受……

sparanoid

Mar 9, 2019

@Showfom #2 rocket.chat 应该是 Slack alternative 吧

jamiefang

Mar 9, 2019 via iPad

@sparanoid 是忍无可忍！简直是一场灾难。😹

Showfom

PRO

Mar 9, 2019 via iPhone

@sparanoid 有 Live Chat 功能

WildCat

Apr 12, 2019

https://teams.microsoft.com

WildCat

Apr 12, 2019

看错了=，= 无视我

dc46555ad

Jul 14, 2019

大佬，JivoChat 网页版聊天框的声音如何获取，感觉声音挺好听的

marvincible

Nov 13, 2023

调研得怎么样？有没有支持中文的、适合全球站的

marvincible

Nov 13, 2023

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